Marland helped us and said we could Part Exchange and buy a caravan and be on the park in a few weeks. Moving forward to June 2023, we got in touch with Patrington Haven Leisure Park Sales Team as it had been on our minds for a very long time. We both had been taking loads of photos and we both just couldn't believe just how beautiful and lovely this park was and we wished we had known about the park the year before. We first went for a walk around and found a beautiful large lake with a waterfall and trees and greenery/flowers everywhere. It was a nice day and driving down the road onto the park just looked so nice. Jo and Me first visited Patrington Haven Leisure Park in May 2022. We have had a very positive experience with Patrington and are so excited about the years to come. The staff on reception were attentive and very efficient. It was nice that Marland remembered my husband's love of coffee and that he likes it strong (small things can make a big impression). A checklist was completed whilst we were at the caravan and any issues noted for action. Handover day was handled professionally and paperwork was explained so that we fully understood the process. We felt we were listened to and our views were taken into consideration. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. Overall it was a very pleasant experience and we didn't feel pressured at any time. He showed us around some of the park, answering all our questions fully. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria.
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